Now on patch:   2.4.3 and 3.3.5a
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Forgot your password?

Because of security reasons, the Administrators cannot see the password from your account. Tough Administrators can change your password in the database. In order to do this you'll need to send an e-mail to account@excalibur-wow.com with the following information:

- Full name of the account.
- Password you'd like to have.
- At least one character that is on the account (Name, race and class).
- And all this sent by the e-mail account that you've registered your account with.

We'll try and respond to your request as fast as possible!